Legal & policies
Terms of Service
Draft · Updated 10 November 2026
These terms apply to The Race Game, a UK sole trader trading under that name, and to organisers using our browser-based racing service at theracegame.com and theracegame.app. The proprietor’s full legal name, service address and contact email must be added before these terms are finalised.
1. The service and your account
The Race Game lets an organiser host multiplayer races on a shared screen while players join and control their racer on a phone. Standard rooms support up to 50 players. A reliable internet connection and suitable devices are required; venue connectivity can affect performance.
Organisers must be at least 18 and, when acting for an organisation, authorised to accept these terms on its behalf. Keep your credentials secure and supervise your events. Players do not need an organiser account.
2. Free trial and event passes
The free trial includes five Grand Prix Classic races lasting up to 60 seconds, with no payment card required. Email confirmation is required before hosting. Trial access must not be misused to bypass race allowances.
The 24-hour event pass costs £9.99 and the 48-hour event pass costs £14.99. Paid passes include all games and modes. A pass starts on your first paid race, not at checkout, and then runs continuously for its stated duration. Event passes are one-time purchases and do not automatically renew.
Your selected price and payment details are shown before purchase. Paid access is granted only after payment confirmation.
3. Recurring payments and plan changes
Monthly all-access subscriptions cost £19.99 per month; annual all-access subscriptions cost £199.99 per year. Subscriptions renew automatically and the payment method you authorise is charged in advance for each billing period unless you cancel before renewal.
Changing between monthly and annual billing takes effect at the next renewal, not immediately. A scheduled change does not itself create a new charge now. We will explain any proposed price change in advance and allow you to cancel before it takes effect.
Stripe processes payments. We do not store full payment-card numbers. If a renewal payment fails, access may be interrupted; statutory rights remain unaffected.
4. Cancellation and refunds
Cancel recurring renewal using Cancel subscription on the Plans page. Access continues until the end of the current paid period, and cancellation stops the next renewal. Event passes do not need renewal cancellation.
Except where required by law or agreed otherwise, unused subscription time and partially used passes are not refunded pro rata. Contact the seller about mistaken purchases or billing disputes; this does not limit statutory remedies.
Consumers may have a 14-day cancellation right under the Consumer Contracts Regulations. Starting a race does not, by itself, remove that right. Any lawful early-supply or withdrawal-right waiver requires the applicable express request, consent, acknowledgement and confirmation; these terms alone do not provide them. Your rights concerning faulty or misdescribed digital content or services remain unaffected.
5. Business mode and participant data
In Business mode, participants provide their name and email before racer setup. Marketing opt-in is optional and is not a condition of playing. Public screens show nicknames, not participant emails.
The organiser is responsible for participant data as controller, including a suitable lawful basis for required details, a clear organiser privacy notice, appropriate retention, and compliance with UK GDPR and applicable electronic-marketing rules. An unticked marketing checkbox is not permission to send marketing.
The Data Processing Agreement applies to our processing of participant leads on your behalf. Exported data is your responsibility; deleting it in The Race Game does not delete copies you have downloaded.
6. Acceptable use and intellectual property
Do not use the service for unlawful, abusive or discriminatory conduct, infringe third-party rights, attack the service, or bypass access controls. Organisers remain responsible for participant conduct; automated nickname filtering is not infallible.
We retain rights in our software and assets, subject to third-party licences. You retain rights in your company name and uploaded logo and grant the permission needed to display them in your workspace and events.
7. Availability and liability
We aim to provide a reliable service but do not promise uninterrupted availability or a specific uptime percentage. This does not exclude statutory quality obligations.
For business customers, to the extent lawful, liability is limited to fees paid for the service in the preceding 12 months, and we exclude indirect losses and lost profits. These business restrictions do not apply where unlawful or to reduce mandatory consumer protections.
Nothing excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded.
8. Governing law and contact
The terms are governed by the law of England and Wales. Business disputes are subject to its courts. Consumers retain mandatory protections and any right to bring proceedings in their home jurisdiction.
The seller’s full legal name, service address and working contact email are awaiting confirmation. These draft terms must be reviewed and completed before being relied upon for commercial contracting.
